Let’s review

Here are the key points to take away from this module:
  • If a student is at immediate risk of harm, contact Emergency Services and *Learning Institution* Urgent Security.
  • If you are unsure about the level of risk, or require timely support for a distressed student, contact the *Learning Institution* staff line for urgent student support on *phone number*.
  • If a student is able to seek support for themselves, encourage them to contact *Student Services*.
  • *Learning Institution* has a duty of care to prevent harm or injury that can override confidentiality. If a student has plans to harm themselves or others then you must breach confidentially and report your concerns. If you are unsure about the level of risk, or require timely support for a distressed student, contact the *Learning Institution* staff line for urgent student support on *phone number*.
  • Acknowledge any personal impacts and seek support if you need it. Debrief with your manager and/or contact the Employee Assistance Program.

 

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Protocols for assisting distressed students: Essentials (Staff course) Copyright © 2022 by RMIT Mental Wellbeing Initiatives is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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