Transcript: Business Resilience Officer FAQs

What is leave loading?

If an employer offers leave loading, it means you will get an extra 17.5% on top of your normal holiday pay. It’s intended to help you pay for extra expenses while on leave.

Could you give an example of ‘geopolitical conflict affecting trade?’

The income of businesses here can be affected by political conflict on the other side of the world. For example, in June 2022 many bakeries in Australia began experiencing financial stress due to an increase in the price of wheat, an essential ingredient for their pies! The cause of this issue was far from home. A large percentage of the world’s wheat comes from Russia and Ukraine, but the war in the region meant that exports stopped, leading to a shortage of wheat. The price of products is driven by supply and demand, so since lots of people wanted wheat and there wasn’t as much of it as usual, the existing suppliers raised their prices. This led to economic impact all the way to regional Queensland. *

What is ‘active listening’?

Active listening is a method which leads to better comprehension and more effective communication between people. It involves concentrating on understanding what someone is saying, rather than planning a response before they have finished talking. It might also mean considering the body language and non-verbal cues the speaker is using, like facial expressions, and asking the person speaking to clarify points.

Sources:

*Pengilley V and Chen D, (25 June 2022) ‘Global wheat shortage may cause meat pie price rise as cost of living continues to bite’, ABC Western Queensland. https://www.abc.net.au/news/2022-06-25/global-wheat-shortage-drives-meat-pie-cost-increase/101180186